1. Missing, Damaged or Misplaced Items
If any items are missing from your order, please contact us at grocinauk@gmail.com with your order details.
📌 Refunds are processed within 48 hours. Please include:
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Order details (product name, purchase date, and price)
- A brief explanation of the issue
- Photos of damaged or missing items (if applicable)
2. Returning an Unwanted Product
 If you ordered the wrong product or changed your mind and no longer want it:
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The item must be unused, unopened, and in its original condition.
- The return shipping cost will be the responsibility of the customer.
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Once the item is received and inspected, we will issue a refund if the return meets our criteria.
3. Contact
Please email us at grocinauk@gmail.com.
