Privacy and Cookie Policy
1. Introduction
This Privacy and Cookie Policy explains how Grocina UK (referred to as "the Store," "we," "us," or "our") collects, uses, and protects your personal information when you visit or make a purchase on our website. We are committed to protecting your privacy and ensuring your data is handled securely.
By using our website, you agree to the terms of this policy. We may update this policy from time to time, so please review it regularly.
2. What Information We Collect
We may collect the following types of personal information:
● Personal Identification Information: Name, contact details (email, phone number, address).
● Demographic Information: Postcode, preferences, interests.
● Order and Payment Information: Billing and shipping addresses, payment details (processed securely by third-party payment processors).
● Purchase History: Records of your orders and transactions.
● Marketing Preferences: Information on whether you have opted into marketing communications.
If you purchase alcoholic beverages, we may require age verification information to comply with UK licensing laws.
3. How We Use Your Information
We use the information we collect for the following purposes:
● To process your orders and provide customer support.
● To ensure compliance with age restrictions for alcohol sales in the UK.
● To improve our website and services based on customer interactions.
● To send marketing communications (only if you opt-in).
● To comply with legal obligations such as fraud prevention.
We do not sell your personal information to third parties.
4. Security of Your Information
We take appropriate security measures to protect your personal information from unauthorized access, disclosure, or loss. These include:
● SSL encryption to secure transactions.
● Restricted access to personal data within our organization.
● Compliance with GDPR and UK Data Protection Act.
5. Age Restrictions and Alcohol Sales
Under UK law, you must be 18 years or older to purchase alcohol from our website. By placing an order for alcoholic products, you confirm that you meet this legal requirement.
We may conduct age verification checks at checkout or require ID upon delivery. If you fail to provide valid proof of age, your order may be canceled.
6. How We Use Cookies
Cookies help us provide a better shopping experience by analyzing website traffic and remembering user preferences. You can choose to accept or decline cookies through your browser settings.
Types of Cookies We Use:
● Essential Cookies: Necessary for website functionality (e.g., checkout process).
● Analytical Cookies: Help us improve website performance.
● Marketing Cookies: Used for personalized advertising (only with your consent).
You can manage your cookie preferences via our cookie settings page.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices. Please review their privacy policies before sharing personal information.
8. Controlling Your Personal Data
You have the right to:
● Request a copy of the personal data we hold about you.
● Ask us to delete or correct inaccurate information.
● Opt-out of marketing emails at any time.
To exercise these rights, please contact us via Chat or email us at grocinauk@gmail.com.
9. Updates to This Policy
We may update this policy as needed to comply with new laws or business practices. Any changes will be posted on this page.
Last updated: 01.03.2005
10. Contact Us
If you have any questions about our Privacy and Cookie Policy, please contact:
📍 Address: Horizon Business Centre Unit F – 84 Goodwin Road – Edmonton London N9 0BJ
📧 Email: grocinauk@gmail.com or via Chat
📞 Phone: +44 (0) 20 8807 1010